I³ will provide your company with a framework for the sharing
of knowledge, in a controlled and structured manner, between all
members of your organisation, releasing the intellectual property
held within certain departments or employees.
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I³ gives your customer-facing employees a
means to get to the knowledge and information held by the experts
within the company. This process will help your employees to find
solutions to problems in a quick and simple manner, at the same
time as giving employees at the centre of the organisation an
insight into recurring problems.
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I³ provides an easy
but sophisticated route into knowledge management and capture and
not only enables the "self help" approach for internal,
partner, supplier or customer contacts, but also provides channels
to address new issues not easily satisfied via self help.
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I³ supports the adoption of "Best
Practices" within your organisation, allowing your people to
quickly invoke "off the shelf" templates and guides to
ensure consistency and quick starting the right track approach across
your business activities from project management, through business
planning and budgeting to Quality Management and Process Improvement.
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The system can document information in any format,
allowing all related information to be kept together. To make the
process of looking for certain information even easier, a search
facility is provided to reduce the amount of time spent by your
employees searching for information. |
I³ gives structure to the process of collaborative
document creation, controlling the process by which documents are
reviewed, authorised and published into I³. This will give
your company a method of ensuring that all information held within
the system is relevant, accurate and up-to-date.
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This product will give your company a method of sharing the knowledge
held within all departments and employees of your organisation,
improving the customer service provided to your customers and reducing
the amount of time and human resources wasted searching for a specific
document. The result of which should include more informed employees
who are willing to collaborate across organisational boundaries,
satisfied customers that have access to expert knowledge from any
customer-facing employee, and an organisation that is better equipped
to meet the demands of the dynamic competitive environment.
Click
here to view the Interactive Demonstration
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