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Client:
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Pitman Training Group |
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Problem:
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Pitmans provides a comprehensive range of self
paced training allowing individual skills acquisition or comprehensive
career development diplomas. The training is delivered through
a network of independent training centres providing national and international
coverage. Centrally PTG needed to improve support for this distributed
business network to increase effectiveness, streamline key processes
and ultimately to increase the visibility of their market, to improve
central sales and marketing support. |
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Solution:
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ennovation have developed for Pitman Training a web
based interface to allow them to manage their franchise establishments,
training material and marketing expenditure. Through the innovative
use of a clear and uncluttered user interface, the system accesses
a powerful database structure to enable the smooth management of day-to-day
franchise operations:- from taking messages, arranging interviews
and appointments to creating a personalised training plan tailored
to a student's unique requirements.
Workspace provides a powerful, yet easy to use application, built
using a tried and tested modular application model, to allow for rapid
and customer oriented development.
Pitman training also uses information management for detailed on-line
product and operational support to clients. |
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Products:
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WorkSpace, I³ Information Centre |
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Benefits:
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Real improvements in support for franchise businesses
resulting in increased business levels and customer loyalty. |
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